CRM Watchlist

Monday, January 16, 2012 by Melanie Mathews
Customer relationship managerI think I say the term 'CRM' maybe 250 times in a week. I have said it so often that I forget it's even an acronym for something. Over the last year we have discussed what customer relationship management means to Allied and what we need to do with that 'meaning' going forward. Overall it involves "using technology to organize, automate, and synchronize business processes... The overall goals are to find, attract, and acquire new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service..." - Wikipedia

This brought me to many an article on CRM vendors and it lead me to Paul Greenburg's CRM Watchlist. There were some surprises on there. A few I (admittedly) have never heard of. 

Regardless of who you decide to work with, having the right CRM strategy in place lends to play an important role in the success of all integrated marketing communications campaigns. It also will play a vital role in your company's marketing and sales support strategies. 

The Allied Group has been helping their clients reach their goals to attract, acquire and retain the right customers for years. Click here to learn more. 

Photo courtesy of: Danilo Rizzuti

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